Terms of Use

1. Introduction

Welcome to Letsbay. Our services enable peer-to-peer renting of a wide range of goods, providing a platform for users to list and rent items in a sustainable and community-focused manner. Your use of Letsbay's services, accessible via our website and mobile applications, is governed by these Terms and Conditions.



2. User Account Registration and Use

To use Letsbay, you must register for an account. You affirm that you are of legal age and have the legal capacity to enter into these Terms. All personal information provided during registration must be current, complete, and accurate. You are solely responsible for the activity that occurs on your account and for keeping your account password secure.



3. Listings and Rentals

By listing an item, you warrant that you have the right to rent the item and that the listing is accurate, current, and compliant with our terms and applicable laws. Renters agree to use the rented items only for their intended purposes and return them in the condition in which they were received.



4. Financial Terms

Listers and renters agree to the financial terms at the time of the transaction. Letsbay facilitates these transactions through our secure payment system and charges a service fee for each transaction, detailed at the point of payment. Payments are processed and disbursed in accordance with our Payment Terms, which are subject to change.



5. Security Deposits

Security deposits may be required by listers and will be handled in accordance with the deposit terms set forth at the time of the rental. Letsbay will release or return the deposit in accordance with the agreed-upon conditions of the rental transaction.



6. Legal Compliance

Users are expected to comply with all local, state, and national laws while using Letsbay. This includes, but is not limited to, laws regarding the rightful ownership and lawful exchange of goods and services.



7. Intellectual Property

The Letsbay name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Letsbay or its affiliates or licensors. You must not use such marks without the prior written permission of Letsbay.



8. Privacy and Data Protection

We take the privacy of our users seriously. Our Privacy Policy explains how we collect, use, store, and protect your data. By using Letsbay, you consent to the collection and use of your personal information as outlined in our Privacy Policy.



9. Dispute Resolution

In the event of a dispute, users should first attempt to resolve the issue amicably using Letsbay's communication tools. If resolution cannot be reached, Letsbay may, but is not obligated to, provide mediation services.



10. Limitations of Liability

Letsbay's liability to you is limited to the maximum extent permitted by law. In no event shall Letsbay be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the service.



11. Indemnification

You agree to defend, indemnify, and hold harmless Letsbay, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms and Conditions or your use of Letsbay's services, including, but not limited to, your listings, any use of Letsbay's content, services, and products other than as expressly authorized in these Terms and Conditions.



12. Amendments to Terms

Letsbay reserves the right, at our sole discretion, to revise or replace these Terms at any time. The most current version of the Terms will govern our relationship with you and will always be available on the Letsbay website.



13. Account Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.



14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions.



15. Miscellaneous Provisions

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.



16. Feedback and Contact Information

For feedback, concerns, or questions regarding these terms, please contact us at contact@ l etsbay .in


Acknowledgement

By using Letsbay, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Privacy Policy of Letsbay

1. Introduction

Welcome to Letsbay! We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.



2. Data Controller

Letsbay is the controller and responsible for your personal data (collectively referred to as "Letsbay", "we", "us" or "our" in this privacy policy).



3. Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:



Identity Data: First name, last name, username or similar identifier.

Contact Data: Billing address, delivery address, email address, and telephone numbers.

Financial Data: Bank account and payment card details.

Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

4. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:



Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:



Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.



7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.



8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.



9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.



10. Changes to This Privacy Policy

We keep our privacy policy under regular review and may update this policy from time to time. The updated version will be indicated by an updated "Revised" date.



11. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at   [email protected] .

Extended Privacy Policy for Letsbay Mobile Application

1. Introduction

This Privacy Policy applies to all personal data processed by the Letsbay mobile application. It supplements our general Privacy Policy and addresses specifics related to mobile app usage.



2. Data Controller

The controller of personal data processed through the Letsbay app is Letsbay as defined in our general Privacy Policy.



3. Data We Collect About You

In addition to the data types mentioned in our general Privacy Policy, the mobile app may collect:



Location Data: We collect real-time information about the location of your device to facilitate rentals in your vicinity.

Device Data: Information about your mobile device, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Usage Data: Details of your behavior concerning the mobile application and the services accessed.

4. How Is Your Personal Data Collected?



Through the app: We collect data directly through the app’s functionalities, including location services, when enabled.

Device permissions: The app may request access to your camera, contacts, or storage to enhance its functionalities (e.g., uploading photos for listings).

5. How We Use Your Personal Data

App-specific usage of your data includes:



Providing location-based services.

Enhancing user experience by understanding app usage patterns.

Troubleshooting and improving app functionality.

6. Data Security

Security measures for app-related data include encryption of data in transit and at rest, as well as robust access controls for data processed through the app.



7. Data Retention

Data collected through the app is retained in line with our general retention policy, ensuring it is kept no longer than necessary for the purposes for which it was collected.



8. Your Legal Rights

Your rights as detailed in our general Privacy Policy apply equally to data processed through the Letsbay app.



9. Changes to This Privacy Policy

Changes to our privacy policy affecting app users will be communicated through the app and on our website.



10. Contact Details

For any questions specific to the app’s data practices, please use the contact details provided in our general Privacy Policy.